We collect information from you when you contact us as we need to know your name and e-mail address.
We also ask you for your telephone number so that we can contact you urgently if required.
If at any time in the future you would like to check the information that we have stored about you, please contact us for details or a copy of the information.
If you want us to amend or delete any information that we have about you please contact us with the details.
We will only use your information for the following purposes:
- To provide a personalised shopping experience.
- For record keeping purposes.
- To track activity on our site.
- For anonymous market research.
- To predict trends and promotions.
We also send out a regular newsletter about our latest news, offers and services which we think may be of interest to you.
Berkshire Balloons will share the collected information only when we must comply with laws that require such disclosure to law enforcement authorities or other government departments.
A cookie is a small file which asks permission to be placed on your computer’s hard drive and is used by most websites on the internet. It enables you to use the checkout systems and place orders. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Google analytics to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer’s needs. We only use this information for statistical analysis purposes.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and those which you do not. A cookie in no way gives us access to your computer or any information about you.
You can choose to accept or decline cookies linked to most sites on your first visit. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and other websites such as Amazon, eBay etc.